The Student Helpdesk is here for your technological needs at Dixie State College. Computers and technology are a necessary part of today's learning environment. Follow the links on the left for more information.
We are here to provide assistance with Blackboard Vista, Dmail, Student Services, RedStorm wireless configuration, Wimba, laptop assistance, and any other technical troubleshooting you may need help with.
Trouble logging in?
Password Reset
1) Navigate to Student Services Login
2) Enter your Student ID Number, and click "Forgot PIN?"
3) Enter the answers to your secret questions
4) You will be prompted to set a new PIN.
5) If you do not remember the answers to your secret questions, please call the Student Helpdesk at (435) 652-7951.
6) You may need to wait 10-15 minutes for the password change to take effect for all of your logins.
This will reset your password for Dmail, Student Services, Blackboard, and computer labs
Missing classes from your Blackboard or Canvas account?
Your classes in Blackboard and Canvas will not show up until the first day of the semester.
Location and Contact Information
The Student Help Desk is located in the Smith Computer Center in the north-west corner of the computer lab. A technician will be available Monday through Friday, 8:00 AM to 8:00 PM to assist you in your technological needs. The Help Desk can also be reached at (435) 652-7951 and through email at: helpdesk@dixie.edu. Email is the preferred method and is easier for our techs to check regularly. Please include your full name, student ID number, and phone number when contacting the Helpdesk.
View Computer Lab Hours
|
